The merchandise must be accompanied with a completed exchange form and original tags still attached. Your returned goods will be put through a quality review, assessed and either repaired or replaced.You will receive your Store credit once your return has been processed and approved. This may take up to 7 days.
Send your parcel to the following address after lodging a return form (here).
PO BOX 5031
Elanora Heights NSW 2101
Please ensure that you send your item via registered post as we are not responsible for lost or misdirected exchanges if you do not have proof of shipping and tracking.
We do not offer refunds. Shipping and handling charges are non refundable. If you return a product on which duty and tax has been paid, we are unable to refund such duty or taxes.